Experience personalised support that scales with your goals
We are here to help you every step of the way
Write to us
Send an email
Message on LinkedIn
Book a demo
Frequently Asked Questions
-
PayTech Neo is an innovative financial tech provider that works with banks, card networks, and financial institutions to help them modernise their operational ecosystem without disruptions. Our suite of white-label solutions allows banks to deliver seamless, digital-first experiences to business customers under their own brand.
-
PayTech Neo offers an integrated ecosystem of purpose-built financial platforms that help banks modernise faster, deliver smarter financial experiences, and deepen customer relations.
Neo Expense: Card and expense management platform built to regain control of business spending and expense processes.
Neo Engage: Customer intelligence and engagement platform that transforms passive data into contextual insights and delivers hyper-personalised customer experiences.
Subtrac: Subscription management platform to manage all SaaS subscriptions and recurring spend in one place.
Neo Receipts: AI-powered receipt digitisation service to simplify and automate the process of capturing and managing transaction receipts.
Neo Clarity: Transaction interpretation solution that translates confusing bank-coded statements into clear information for transparent banking experiences.
Neo Rewards: Unique loyalty programme designed for banks to offer relevant and meaningful rewards to every business customer.
Visit our Products page to learn more.
-
We offer 100% cloud-native, modular, and API-first products designed to rapidly integrate with existing banking systems without disrupting the core infrastructure.
For Neo Engage, we also have an on-premise deployment option to give banks full control over data and execution. PayTech Neo will manage the end-to-end setup, performance, updates, and lifecycle support.
-
While timelines vary based on the selected product and integration requirements, a typical full-scale deployment is completed in 90-120 days. Our implementation team will support the rollout end-to-end, ensuring full compliance and seamless experience for your business customers.
You may set up a call with us to know more and we will be happy to show you around.
Getting Started
-
All our products use bank-grade encryption and are built to comply with industry-standard data protection regulations including the GDPR, PSD2, and the EU AI Act. Besides this, we adopt data protection techniques such as pseudonymisation, tokenisation, stateless data processing, strict data-minimisation, and queryable encryption to support the highest standard of confidentiality.
Security & Compliance
-
PayTech Neo offers flexible and competitive pricing for every organisational size and need. We do not believe in a “one-size-fits all” approach. Connect with us to discuss your requirements and expectations and our team will recommend a custom proposal to ensure you get the best value.
Pricing
-
Our support team is available Monday to Friday, from 9 am to 6 pm (SGT). For urgent matters or specific project needs outside these hours, please contact us on hello@paytechneo.com and we will get back to you the same day. We are committed to swiftly responding to your queries, assisting you with any issues that may arise, and guiding you to the right solutions.
Support